Guidelines and measures

Information about how the corona situation affects public transport services. We thank our travelers for understanding and for showing consideration when traveling.

Norway re-opens

From Saturday September 25th at 16:00 there are no restrictions on public transport. We want to thank those of you who have shown consideration on your trip, and welcome back to those of you who have found other ways to travel in the last 561 days.

Measures until Saturday September 25th at 16:00

In Trondheim municipality, face masks are recommended if you can't keep a distance of one meter on public transport in, and to and from Trondheim. Some municipalities in Trøndelag recommend the use of face masks.

Travel advice

  1. Do not travel with public transport if you are ill or suspect infection.
  2. Avoid traveling when many people are going the same way.
  3. If the bus is full, wait for the next departure if you can.
  4. Keep a safe distance at the stop and wait until people have got off before boarding.
  5. Fill the seats before standing. Sit shoulder to shoulder, avoiding face to face.
  6. If you travel by ferry, you can sit in the car at the crossing. This does not apply to 960 Skei - Gutvik.
  7. Wear a face mask based on the health authorities' orders and recommendations.
    • In several municipalities in Trøndelag face masks are mandatory or recommended. Stay informed about what applies to your municipality.
  8. Walk or use a bike if you can.
  9. Follow the National Institute of Health's advice on hand and cough hygiene.
  • For ordinary public transport we adhere to the National Institute of Public Health's infection control in public transport (bus, train, tram, etc.).
  • For school transport, a separate infection control guide has been prepared. 
  • Follow NIPH's guidelines for correct face mask use.

Information about the use of face masks in other languages.

Avoid congestion in the Trondheim area

To avoid congestion during rush hour we ask everyone to consider which line or departure you are traveling with. We have a good public transport network in the Trondheim area with many departures and good capacity.

READ MORE: Contribute to utilize the capacity in the Trondheim area

Latest updates

Thursday August 26th 2021

  • Face masks are mandatory if you can't keep a distance of one meter.

Monday August 23rd 2021

  • You can pay with cash on passenger boats. We recommend buying your ticket in advance.

Monday August 16th 2021

  • School transport is open for everyone.

Friday August 6th 2021

  • Night buses starts night to Saturday August 7th.
    • Exception: The night tram starts night to Saturday August 14th. Night bus 4101 is canceled until further notice.

Monday July 5th 2021

  • The front doors on all buses and trams are open from Monday 5 July.
  • Boarding in front is only for those who travel with t:card value/auto travel, have to start a new periodic ticket or pay with a bank card on a regional bus. Bus and tram are marked with where travelers are to stay.

Tuesday June 22nd 2021

  • Trondheim municipality has removed the requirement for face masks on board public transport. 
  • It is still mandatory to wear a face mask in public indoor station areas.

Former changes

  • Stay up to date and follow the advice and recommendations on bandages.
  • It is recommended to keep a distance of one meter where possible, but this can be waived on short journeys. Travelers can sit shoulder to shoulder on bus, tram and boat. If there are available seats, you should use these rather than stand. 
  • The front doors on tram and select region buses in Trøndelag are open, only for boarding passengers traveling with t:card value/autotravel value, to start a new periodic ticket, and those who buy a ticket with a credit card. 

Measures for a safe journey

  • The daily cleaning of all our vehicles and vessels throughout Trøndelag is hightened.
  • Rubbing alcohol is available in terminals.

Bus and tram

  • Boarding via front doors only if you use t:card value/autotravel value, need to start a periodic ticket or pay with credit card.
  • Fill the seats before standing. Sit shoulder to shoulder, avoiding face to face.
  • Keep your distance at bus stops and let passengers disembark before boarding.
  • All doors in the Trondheim area are opened by the driver and you don't have to use the door open-button.
  • For short trips, e.g. less than one hour, the general recommendation of one meter distance may be deviated from as long as the other measures are followed.

Chartered service with taxi

  • Passengers should sit in the back seat.
  • The distance between the driver and passengers in the back seat is considered sufficient as you do not sit face to face.

Passenger boat

  • There is near full capacity on all passenger boats.
  • Passengers can sit next to eachother. All seats in the direction of travel can be used.
  • Passengers should not sit facing each other unless they are from the same household.
  • Remember to keep your distance when boarding and disembarking.

Ferry

  • Passengers with a car are encouraged to sit in the car during the crossing. Passengers on MF Leka, route 960 Skei - Gutvik, are encouraged to sit in the lounge.
  • Passengers staying in the lounge have at least one seat in between. Passengers from the same household can sit together.

Exceptions in service

  • Travels with 9t2 is unavailable.

Follow our operational deviations (in Norwegian). Here you will find information about planned and unforseen changes to AtB's service.

Ticketing restrictions

To reduce the risk of infection, there is no cash ticketing on board. Use credit card on region buses and boat, or buy ticket with your mobile phone for all trips in Trøndelag.

Boarding with the driver only applies to those who have to validate t:cards, or those who are going to buy a ticket with a bank card on a regional bus. On metrobuses all doors are open. 

Bus and tram Trondheim area

  • The app AtB Mobillett: Single or periodic ticket.
  • SMS: Single ticket. Send code word to 2027.
  • Ticket machine: Single ticket. On select metro stations in Trondheim.
  • Retailers: Single ticket or 24 hour ticket. Select retailers close to metro stations in Trondheim.
  • t:card: Single or periodic ticket. Top up t:card in the web shop or AtB service center.
    • In case of closed front door: t:card value/autotravel can not be validated. Use one of the other options.

Bus and flexible transport regions

  • The app AtB Mobillett: Single or periodic ticket.
  • SMS: Single ticket. Send code word to 2027.
  • Credit card: Single ticket. Bank terminal by driver. Maximum amount of 500,-. Not available when the front door is closed.
  • t:card: Single or periodic ticket. Top up t:card in the web shop or AtB service center.
    • In case of closed front door: t:card value/autotravel can not be validated. Use one of the other options.

Passenger boat and ferry

  • The app AtB Mobillett: Single ticket for all distances and periodic ticket for some distances. Whoe ticket to the crew.
  • t:card: Single or periodic ticket. Validate t:card with the crew.
  • Credit card: Single ticket. Buy ticket from the crew.
  • AutoPASS: On route 870 Brekstad - Valset,880 Flakk - Rørvik, 960 Skei - Gutvik, 965 Hofles - Geisnes - Lund and 985 Seierstad - Ølhammeren.

READ MORE: How to buy a ticket

AtB service center

We're here to help you. If you have any questions please contact us in our chat, use our contact form or call us at +47 478 02 820. You can also find us in social media.

For more fact, advice and measures, visit the Public Health Institute's Coronavirus - Facts, Advice and Measures.

Thank you for contributing to infection prevention!