Frequently asked questions
Corona
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Can I board through the front door to buy a ticket?
Boarding via the front door is permitted only if you use t:card value/autotravel value, need to start a periodic ticket or pay with credit card on region bus. On metrobuses all doors are open. If you travel from a metro station, validate your t:card before boarding.
READ MORE: Front doors on several buses are closed
School lines
School lines do not open the front door.
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Are the buses and trams running as normal?
Regular service with some exceptions:
- Night bus and night tram is cancelled until further notice.
- Travels with 9t2 is unavailable.
- Scool transport is for pupils only.
Read more: Timetables
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Do the night buses and night trams run?
No. Both the night buses and night trams are cancelled until further notice.
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What do I do if I can't use the app AtB Mobillett?
See more options on how to buy a ticket or contact our service center at +47 478 02 820. -
How do I pay on passenger boat and ferry?
To reduce the risk of infection, restrictions have been introduced for ticketing, and there is no cash ticketing on board.
You can buy your ticket with the app AtB Mobillett, t:card, bank card or buy ferry card. On route 870 Brekstad - Valset, 880 Flakk - Rørvik, 960 Skei - Gutvik, 965 Hofles - Geisnes - Lund and 985 Seierstad - Ølhammeren use AutoPASS.
- More: How to buy a ticket.
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I don't have a smart phone, how do I buy a ticket?
You can use SMS-ticket, or use a t:card if you validate it on a metro station. There is no ticketing on board. You can also buy a ticket on ticket machines or retailers, but we recommend that you use our self service ticketing systems.
From Monday 21st of September you can board via the front door if you have t:card value/autoreise to start a new periodic ticket.